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"Available In House to customize to your Business Needs"

Call or Chat with Us Now at 6019 - 314 2188 / 603-2727 7887 

 

PUBLIC WORKSHOP

CHECK OUT OUR "UPCOMING EVENTS' NOW!!

Empowered Coaching Skills 

Date: 8th - 9th June 2020

"Coaching is a powerful. collaboration relationship between a coach and a willing individual or coach, which enables through process of discovery, goal setting, the realisation of new behaviours, and extraordinary results."

A practical workshop leading participants through a step-by-step approach in coaching to enable participants equips with the coaching skills, and understands the benefits of itRead More

 

Shawn Achor's Happiness Advantage Orange Frog Workshop: Leading Positive ResultsTM 

Date: 9th - 10th April 2020

Shawn Achor's Happiness Advantage Orange Frog workshop: Leading Positive ResultsTM is on-site experiential workshop that teaches the science of sustainable peak performance.

The workshop attempts to break down barriers - real and perceived - to facilitate a transformation for leaders, teams, and ultimately, organizationsRead More

 

Change EssentialsTM l Our Iceberg Is Melting

Date: 14th - 15th May 2020

An interactive workshop experience that teaches leaders at all levels to drive change through the practical application of John Kotter's PROVEN PRINCIPLES for effective change. Read More

Our Testimonial

We would like to take this opportunity to formally thank you for the exquisite...

Kevin Jones
Chief Executive Officer
CIMB-AVIVA Assurance Berhad

Your approach has been professional, personalised, and quality-oriented, and your know...

Anonymous
Head, Service Quality & Innovation
A major local bank

Our Approach

We adopt a comprehensive and focused approach. To meet the different and unique developmental needs of the clients, our interventions start from pre-intervention findings to allow us to feel the pulse of the organisation. There are variations of approaches used at this stage dependent on the scope of work. Some of the commonly used approaches include, focused group interview, mystery shopping, personal or organisation assessment tool, customer perception survey, employee survey etc.

Subsequently to the climate survey, we then zoom in to design and customise the interventions.

The loop is closed by post intervention review and feedback, which is done after all the interventions, or at the interim of intervention which allow us to pause and check. This stage enables organisation to measure the outcome of the interventions and provide feedback loop to chart the next phase of actions. 

(Click image for interventions details)